2008 National Conference
November 17–19
Grapevine, TX
INSIDE THE POST EDITION
2008 National Client Conference, Texas Style
CEO Forum Focuses on Leadership and the Future
Hourly Rounding a “Win-Win Situation” for Patients and Staff
Crucial Conversations Enhance Safety Culture in Health Care
Success Starts With Leadership
2008 National Client Conference, Texas Style
For three days in November, we were all cowboys. We did the Texas two-step, ate barbecue for breakfast, and had more fun than a prairie dog at a rattlesnake convention. But most importantly, we were re-energized, refreshed, and motivated by an outstanding array of speakers. Every year our goal is to give each attendee tools and resources to help make a difference to both internal and external clients, and this year was no different. more
CEO Forum Focuses on Leadership and the Future
Senior health care leaders were inspired by a discussion on leadership and informed about coming economic and regulatory challenges at the Nov. 17 CEO Forum. Featured speakers were Marshall Goldsmith, executive coach to top CEOs and author of the best-selling book What Got You Here Won’t Get You There, and Chip Kahn, president of the Federation of American Hospitals. moreHourly Rounding a “Win-Win Situation” for Patients and Staff
The practice of hourly rounding is a proactive measure that raises patient and staff satisfaction, said health care professionals at the Nov. 18 session “Hourly Rounding: Delivering Results.” more
Crucial Conversations Enhance Safety Culture in Health Care
What is not being said can have a dramatic impact on the outcome of a situation. But in a hospital setting, what is not being said can also result in deadly consequences. more
Success Starts With Leadership
Anne Lang stressed the importance of leadership to attendees at her Nov. 18 session, “It’s ALL About Your Leaders.” In her executive leadership session, Lang, MHA, JD, VP for Human Resources and Legal Services, Winchester Hospital, said important leadership development is integral in the success of service excellence initiatives. more
